Questions and Answers about Dry Mouths and Dentacal
Cannot find the answer to your question?
Send your question to faq@dentacal.com
Questions
Questions Related to Dentacal Mouth
Moistener
1) |
Who can use Dentacal Mouth Moistener? (answer) |
2) |
What can I do if I am not satisfied with the product? (answer) |
| 3) |
What is Dentacal Mouth Moistener made out of? (answer) |
4) |
Do I need a doctor's prescription to use this product? (answer) |
5) |
Is Dentacal Mouth Moistener safe for young children? (answer) |
6) |
Does Dentacal Mouth Moistener contain lactose? (answer) |
7) |
Does Dentacal Mouth Moistener cure dry mouth? (answer) |
8) |
How much Dentacal Mouth Moistener is contained in one bottle?
(answer) |
Questions related to the condition
of dry mouth
1) |
What causes dry mouth? (answer) |
2) |
Why does dry mouth lead to accelerated tooth decay? (answer) |
Purchasing Related Questions
1) |
What payment method can I use? (answer)
|
2) |
What credit cards do you accept? (answer)
|
3) |
How secure is my Credit Card transaction? (answer)
|
Questions related to Healthcare
professionals
1) |
How do I purchase Dentacal Mouth Moistener for
my practice or hospital? (answer) |
2) |
What other products do you sell to the Healthcare professional?
(answer) |
Answers
For Dentacal Mouth Moistener
1) Who can use Dentacal Mouth Moistener?
Dentacal Mouth Moistener can be used by everybody* who has a dry
mouth, irrespective of their age or the cause of the dryness. It
can be used on a long-term basis by people who have chronic difficulties
with speech, swallowing, eating etc or as a source of relief by
anyone who has a dry mouth on a temporary basis associated with,
for example, the use of certain prescription medicines or periodic
episodes of diseases which may flare up from time to time.
*Dentacal Mouth Moistener should not be used by
anyone with a known or suspected allergy to milk or milk products.
2) What can I do if I am not satisfied
with the product?
We are so confident of our product that we offer a 60 day satisfaction
guarantee* on product purchased through this website.
Should you not be completely satisfied with our product please
email sales@dentacal.com
with your contact details and our invoice number. Please indicate
on your email your preference for either a cash refund or product
exchange. We would also appreciate it if you let us know why our
product or service did not meet your expectations.
3) What is Dentacal Mouth Moistener
made out of?
The ingredients used to make Dentacal Mouth Moistener are:
Purified water, ethyl alcohol, Phoscal M (casein phosphoprotein
– calcium phosphate complex), peppermint flavor, sodium saccharin
and sodium benzoate.
All of the ingredients are materials widely used in foods all around
the world. Phoscal is made from the casein protein extracted from
pure dairy milk combined with calcium phosphate, the natural chemical
building block of teeth and bones.
The alcohol content is only 5% and hence Dentacal Mouth Moistener
will not irritate or dry out the oral tissues.
4)
Do I need a doctor's prescription to use this product?
Although a doctor may prescribe Dentacal Mouth Moistener,
a doctors prescription is not required to use this product. Dentacal
mouth moistener can be purchased by anyone.
5)
Is Dentacal Mouth Moistener safe for young children?
Yes, Dentacal Mouth Moistener can be safely used by
young children. Provided they are not allergic to milk or milk products
they may use Dentacal Mouth Moistener. Parents should assist young
children with the application of the product. This is to prevent
the child taking the bottle to their lips and thereby contaminating
the remaining product.
6)
Does Dentacal Mouth Moistener contain lactose?
No, Dentacal Mouth Moistener does not contain lactose.
It does, however, contain casein derivatives and a small proportion
of those people who are allergic to dairy products are allergic
to casein and casein derivatives.
7)
Does Dentacal Mouth Moistener cure dry mouth?
No. Dentacal Mouth Moistener should be used to provide
relief from the symptoms of dry mouth. It is not a cure.
8)
How much Dentacal Mouth Moistener is contained in one bottle?
One bottle contains 100ml (3.38 ounces) of Dentacal
Mouth Moistener.
Back to questions related
to Dentacal Mouth Moistener
For the condition of dry mouth
1) What causes dry mouth?
You get a dry mouth when you have a reduced flow of saliva from
your salivary glands.
There are many possible causes of a reduced salivary flow. At one
extreme the salivary glands may themselves be diseased or may be
wholly or partially removed during head and neck surgery. Many common
drugs and medical treatments have the side-effect of causing a dry
mouth. Our salivary flow is naturally reduced when we are sleeping
and if we sleep with our mouth open then it may start to feel dry
and uncomfortable. The amount of saliva we produce also tends to
get less as we get older, and dry mouth is a common problem in the
ageing population.
2) Why does dry mouth lead to accelerated
tooth decay?
Saliva is a key part of the protection and repair mechanism for
our teeth.
Each day some of the calcium phosphate in our teeth is dissolved
by acids in our mouth. These acids can come from acidic foods such
as citrus fruits, vinegar, pickles, wine and carbonated soft drinks
as well as from plaque acids produced after the consumption of sugars
and carbohydrates. This process of demineralization is balanced
by a natural remineralization process in which saliva carries calcium
phosphate (produced from the foods we eat) back to the surface of
the teeth where it replaces the lost minerals and keeps our teeth
in a strong, healthy, white condition.
When we lose our saliva, we lose this natural protective and repair
mechanism.
Dentacal Mouth Moistener not only moistens the mouth, but it also
contains a source of truly bio-available calcium phosphate and is
thus also able to help compensate for the loss of the natural salivary
repair mechanism.
Back to questions
related to the condition of dry mouth
For purchasing
1) What payment method can I use?
You may use your Visa, Visa Delta or Master card to pay on-line.
If you do not wish to send your payment details to us "on-line",
during the shopping process select the an off-line payment method
when prompted. You may then Fax or post your payment details to
us.
2) What credit cards do you accept?
We can accept Visa, Visa Delta or Master card. American Express
and Diners club will be added in the near future.
3) How secure is my Credit
Card transaction?
This website uses the services of a third party payment process,
WorldPay. WorldPay uses state of the art security tools and techniques,
both proprietary and unique, to ensure that your transaction and
credit card details are protected. WorldPay systems have evolved
over many years and throughout their history have continuously sought
and gained bank approval for their systems.
As we utilize the services of a recognized third party payment
processor, we nether receive or hold your credit card details in
any of our systems. All processing is carried out by WorldPay.
For more information regarding the WordPay system click on the
following link www.worldpay.com.
Back to questions
related to purchasing
For Healthcare professionals
1) How do I purchase Dentacal Mouth Moistener
for my practice or hospital?
NSI Dental has a growing network of distributors in many countries.
You will find a list of these at www.nsidental.com.
If you do not find a distributor in your area, please send an email
to info@nsidental.com and
we will advise you of the best way to source the product in your
location.
2) What other products do
you sell to the Healthcare professional?
NSI Dental also makes Topacal C-5 Enamel Improving
Cream (www.topacal.com)
using the same underlying technology as is used in the Dentacal
Mouth Moistener.
We also make a range of innovative products (composites, bonds,
etches, desensitizers etc) used in restorative dentistry.
Details may be found at www.nsidental.com.
Back to questions
related to Healthcare professionals
|
